Culinary Agents is working with the team at Tuxedo Hospitality to connect them with talented hospitality professionals.
Tuxedo Hospitality - Now Hiring: Position: Reservations & Office Assistant
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Position Overview: The Reservations & Office Assistant will have a strong eye for detail and a drive for providing exceptional customer service. This person will be the face of the office, welcoming and greeting all guests to maintain a positive environment. The Reservations & Office Assistant will utilize their communication and interpersonal skills to inquiring clients, and all visitors. This person will also ensure that all efforts align directly with the company’s overall culture and strategy. Key aspects to this position include but are not limited to: Job Responsibilities: Maintain a cheerful, friendly, and professional demeanor with guests and staff at all times Manage reservations through all outlets, responding to inquiries, booking requests, and confirming availability Interact with guests through various channels, assisting with changes and/or cancelations Print menus in the requested format for private events and/or dinners Fulfill daily internal requests such as printing dinner menus, managing mail, ordering office supplies, running errands, and addressing day-to-day inquiries Occasionally travel to Tuxedo Hospitality properties to drop off menus and/or other items Respond to guest complaints, questions, and comments with excellent communication, escalating when needed Offer comprehensive administrative support such as setting up the conference room, providing water to guests, managing schedules, traveling to and from restaurants, handling correspondence, and participating in various meetings All other tasks assigned to you Qualifications: Minimum 3-5 years’ experience of receptionist, hospitality, or communications Has a visual eye for graphic and graphic designing Must possess strong communication skills both orally and written Must possess strong presentation skills Excellent writing and organization skills Proven ability to work independently with limited direction Detail oriented, self-starter with a high level of accuracy Ability to handle multiple projects and work efficiently and effectively
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